If you're experiencing connection problems, try these steps to improve your online experience:

• Check for temporary Epic Online Services (EOS) issues at https://status.epicgames.com/
• Check the Xbox Live or PlayStation Network status;
• Restart your console and router;
• Run a network test to ensure a stable connection;
• Use a wired connection – Ethernet provides a more stable and faster connection than Wi-Fi;
• For Xbox: Ensure that "You can join multiplayer games" and "You can join cross-network play" are both set to Allow.
• Advanced Fixes:
  • Some networks may block necessary game ports. Check your console’s support site for details on opening ports for online play.
  • Change NAT Type – A strict or moderate NAT can cause connection problems. Ensure your NAT type is Open in network settings.

For more detailed troubleshooting, check the official support pages:

• Xbox Network Connection Support
• PlayStation Internet Connection Support

Console players can connect to servers in Europe, North & South America, and Asia. For the best experience, make sure to connect to the closest server to reduce lag and improve stability.

Also, please note that the console versions of the game require an active subscription to play online. If you're unable to access multiplayer, ensure your subscription is active and up to date.