General Troubleshooting

If you need assistance with the game, please follow these steps:

If you still need help (PC):

  1. Email gk@lazybeargames.com with:
    • A clear subject (e.g., "Crash while talking to Donkey").
    • A detailed description of the issue and how to reproduce it.
    • The game version.
    • Your save file (if related).
    • The log file (see below).

Where to find save and log files:

  • Folder: C:\Users\YOURNAME\AppData\LocalLow\Lazy Bear Games\Graveyard Keeper\.
  • Save file: 1.dat (ignore .info or .sqlite3).
  • Log file: Player.log (if large, send the last ~300 lines).

Note: Logs reset every time the game restarts, so send them before relaunching.


Console/mobile: Use the request form below.

Troubleshooting

E.g., crashes, low performance, connectivity issues, or game not launching.

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