If you need technical assistance with the game, please follow these steps:

1. Ensure your device is up-to-date and meets the minimum requirements, as not meeting them can lead to unexpected issues like crashes or visual glitches.
2. Verify the integrity of your game files, or try reinstalling the game.
3. Review our list of other common issues and their potential solutions.

If the issue continues, reach out to our support team by filling out the form below. In case you're playing a PC version of the game, remember to compress and attach your files under %USERPROFILE%\AppData\Local\HelloNeighbor2\Saved\.