My save game file disappeared!
The game never erases save files from your hard drive. Even if you erase it in-game, the file is only flagged as being erased but remains on the drive.
If you are on Windows, you can go to the following directory: C:\Users\ [username] \AppData\LocalLow\Cradle Games\Hellpoint
Replace "[username]" with your Windows account name.
Save files are .hp files. They are readable text files and can be opened with Notepad - or any other text editor.
There are 2 reasons why your save might not show up in-game;
You accidentally erased the save while in-game.:
- Open it and search for "erased", it will show up as "erased":true;
- Change it to "erased":false;
- Save the file and restart the game.
Steam or Epic launcher became desynced. If you create a new save in-game and open it, you will see "user":"offline".
- Restart Steam or Epic. Sometimes, it may require a system restart;
- If it's your first save, create a new one and open it. "user" will show a long value, like 7750570570570;
- Copy and paste that value in the save that is no longer showing up, so it reads "user":"7750570570570";
- Save the file and restart the game.
Troubleshooting
E.g., crashes, low performance, connectivity issues, or game not launching.
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