As a first step, please follow all the instructions below. These cover the most common causes of crashes and performance issues, and in many cases will resolve the problem:

1. Update your Windows and GPU drivers
2. Verify the integrity of the game files or reinstall the game
3. Temporarily deactivate DLSS/FSR and see if that helps
4. Increase your Windows Page File
5. Try running the game using DirectX11 instead of 12
6. Temporarily disable overlays such as Nvidia App, Discord, etc.
7. If you’re overclocking, keep in mind this can cause instability and overheating. Revert to standard clock speeds if issues occur.
8. Confirm your PC meets the minimum hardware requirements:
   • OS: Windows 10/11 (64-bit)
   • Processor: Intel Core i5 10600 / AMD Ryzen 5 3600
   • Memory: 16 GB RAM
   • Graphics: NVIDIA GeForce GTX 1070 / AMD Radeon RX 5700 XT
   • Storage: 45 GB available space
   • Additional Notes: SSD required

If the problem persists, please reach out to our support team. Remember to share your PC specifications, potential steps to reproduce the issue, and your files under %USERPROFILE%\AppData\Local\ofAshAndSteelGame\Saved\ .

We're currently aware of an issue where the game crashes when loading a save, which relates to possible memory leak - please increase your Windows Page File to 16GB or higher as a temporary solution