General troubleshooting
As a first step, please follow all the instructions below. These cover the most common causes of crashes and performance issues, and in many cases will resolve the problem:
- Update your Windows and GPU drivers
- Verify the integrity of the game files or reinstall the game
- Temporarily deactivate DLSS/FSR and see if that helps
- Increase your Windows Page File to at least 16GB
- Try running the game using DirectX11 instead of 12
- Temporarily disable overlays such as Nvidia App, Discord, etc.
- If you’re overclocking, keep in mind this can cause instability and overheating. Revert to standard clock speeds if issues occur.
- Confirm your PC meets the minimum hardware requirements:
- OS: Windows 10/11 (64-bit)
- Processor: Intel Core i5 10600 / AMD Ryzen 5 3600
- Memory: 16 GB RAM
- Graphics: NVIDIA GeForce GTX 1070 / AMD Radeon RX 5700 XT
- Storage: 45 GB available space
- Additional Notes: SSD required
If the problem persists, please reach out to our support team. Remember to share your PC specifications, potential steps to reproduce the issue, and your files under %USERPROFILE%\AppData\Local\ofAshAndSteelGame\Saved\ .
⚠️With patch 1.05, we’ve improved several crash cases related to a possible memory leak. That said, the first major optimizations targeting RAM and VRAM usage are planned to start rolling out around version 1.10, which should noticeably improve loading times and overall stability.
In the meantime, if you’re still experiencing crashes, we recommend increasing your Windows page file to 16 GB or more and lowering your graphics settings (especially Shader Quality) as a temporary workaround.
Troubleshooting
E.g., crashes, low performance, connectivity issues, or game not launching.
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