[Android] "Unsupported device"

We always try to make our games compatible with as many mobile devices as possible. If yours is not currently supported, please keep in mind that it may not be possible to do so because of hardware and/or software limitations. However, some “unsupported device” messages can be resolved with these steps:

  1. Restart your phone and ensure that you’re running the latest version of MIUI or Android.
  2. Clear the Google Play Store cache:
    • Go to Settings > Apps > Manage Apps > Google Play Store
    • Select Clear Cache (if the issue persists, try selecting “Clear All Data” as well).
  3. Check your phone’s performance settings:
    • Disable battery-saving mode or any performance-boosting apps, as these can sometimes interfere with the device’s specifications being accurately read.
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