General Troubleshooting
If you need assistance with the game, please follow these steps:
- Make sure your operating system and - if on PC - GPU drivers are up to date.
- Verify the game files or reinstall the game.
- Check the Gameplay and Troubleshooting sections for solutions.
- Ensure your PC meets the minimum hardware requirements (Intel i3-6100 or equivalent, 8 GB RAM, GeForce GTX 670 / Radeon HD 7970)
If you still need help:
For the Console versions, please use the request form below.
For PC:
- If the bug/glitch is still not listed, then we recommend reporting bugs in Discord, under #bug-reports, since it's easier to get more information about the issue there in real-time
- Alternatively, you can report it on our Steam Community
How to send logs:
Compress the "Potion Craft" folder under %appdata%\..\LocalLow\niceplay games\ and share the file with us.
Troubleshooting
E.g., crashes, low performance, connectivity issues, or game not launching.
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