As a first step, please follow all the instructions below. These cover the most common causes of crashes and performance issues, and in many cases will resolve the problem:

1. Update your OS and GPU drivers.

2. Ensure that the game runs on your dedicated GPU instead of the integrated (common on laptops).

3. Verify the integrity of the game files or reinstall the game.

4. Temporarily disable overlays such as Nvidia App, Discord, etc.

5. Run the Steam Client & game as Admin

6. Confirm your PC meets the minimum hardware requirements.

If this doesn't resolve the issue, reach out to our support team with:

• Any error or crash messages.

• Steps to reproduce the issue.

• Compress your Restory folder into a .zip or .rar archive and attach it to your message. Location:

  • Windows: %UserProfile%\AppData\LocalLow\Mandragora\

  • Mac: ~/Library/Application Support/Mandragora/Restory/

  • Linux/Steam Deck: ~/.local/share/Steam/steamapps/compatdata/3812600/pfx/drive_c/users/steamuser/AppData/LocalLow/Mandragora/