Authentication error

SERVER STATUS: Click here

PC ONLY: If a server downtime is not the issue, then:

  • Open the Windows Defender Firewall in your PC's settings, click Advanced Settings on the left panel, and add an Outbound rule for the game (instructions).
  • Also, try running the game as Administrator (right-click on the game's .exe) and ensure that your internet connection is optimal when gaming. Our guide here can help you find some common solutions.

If none of the above helps, please contact our support; while doing so, remember to provide the following information:

Troubleshooting

E.g., crashes, low performance, connectivity issues, or game not launching.

Share as many details as you can, including how to reproduce the issuedetails as you can, including how to reproduce the issue.

Please attach relevant files, screenshots, or videos—compress them if you have several.

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