If you need assistance with the game, please follow these steps:

1. Update your Windows and GPU drivers.
2. Verify the integrity of the game files or reinstall the game.
3. Check our list of known issues and their potential workarounds.
4. Ensure your PC meets the minimum hardware requirements.
5. Run the game as Admin and ensure your Antivirus or Firewall isn't blocking the game from starting or installing correctly.
6. Check for potential server downtimes here: https://status.playfab.com/

If the problem persists, please reach out to our support team.