Stuck on the loading screen

  1. Go to %USERPROFILE%/AppData/LocalLow/Neverjam Studio/SpiderHeckApp, and move/back up your SaveFile.es3;
  2. Then, go to %USERPROFILE%/AppData/LocalLow/Neverjam Studio/ and delete everything;
  3. If applicable, head to https://steamcommunity.com/app/1329500/workshop/ and unsubscribe from all maps (under Subscribed items);
  4. Delete and reinstall the game;
  5. If the game runs as intended, try moving your SaveFile.es3 back to its original folder.

Troubleshooting

E.g., crashes, low performance, connectivity issues, or game not launching.

Share as many details as you can, including how to reproduce the issue

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