General troubleshooting

If you need technical assistance with the game, please follow these steps:

Ensure your device is up-to-date and meets the minimum requirements, as not meeting them can lead to unexpected issues like crashes or visual glitches.
Check if your device has enough available space and memory and isn’t overheating, as this can impact game performance.
Reinstall the game.

If the issue continues, reach out to our support team by filling out the form below:

Troubleshooting

E.g., crashes, low performance, connectivity issues, or game not launching.

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