For Windows:

• Ensure your PC meets the minimum hardware requirements.

• Update your GPU drivers and Windows.

• Verify game file integrity.

• Check here for connectivity issues.

If the issue persists, contact us through the form below. Remember to also share your necessary files. To do so, press Ctrl + L. This will open a folder containing the files we need to track down the bug. If you've been playing for a while, it might take some time or briefly freeze the game while it processes data. In the folder that opens, locate the Player, Player-prev, Custom, and SaveData files;

For PlayStation

• Restore licenses to fix authorization issues.

• Clear System Software Cache

• Verify the PlayStation Network status if you're experiencing connectivity issues.

• For more guides, click here.

For Xbox

• Hold the Xbox button on the front of the console for at least 10", then start the console again.

• Check Xbox Live status for network issues.

• For more guides, click here.

For Nintendo Switch

• If on SD, move the game to system storage to improve performance.

• Restart by holding down the POWER Button for at least three seconds, select Power Options and then Restart;

• Check for corrupt data and update software.

• Reset cache - Warning: this will delete saved IDs, passwords, cookies, history, and other cached website data. It will not affect the user's downloaded games or game save data.

• For more guides, click here.