General troubleshooting
If you need technical assistance with the game, please follow these steps:
Ensure your PC meets the minimum hardware requirements.
Update your GPU drivers and Windows.
Verify game file integrity.
Long loading times: lower graphics settings.
Follow this guide for issues with the game's anti-cheat (BattlEye)
Check here for connectivity issues.
For Linux/Deck: Make sure you install the Proton BattlEye Runtime under your Steam library
If the issue persists, contact us through the form below. For crashes, remember to also include your crash dump file under: %USERPROFILE%\AppData\Local\CrashDumps
Troubleshooting
E.g., crashes, low performance, connectivity issues, or game not launching.
Share as many details as you can, including how to reproduce the issue
Please attach your dxdiag.txt and any useful video/screenshots. If multiple files, compress to a .zip/.rar.